The Honey Club is an exclusive loyalty program for lovers of Honey Birdette. It’s your VIP pass to rewards, perks, and guilt-free pleasure. Like friends with benefits, only better!

Simply join, shop, and unlock rewards. The more you spend, the more you’ll earn. Unlock tiers ranging from Gold, Diamond, and Platinum, to Invite Only. Each tier offers special treats, luxurious gifts, and VIP experiences. It’s ready and waiting for you.

There’s no strings attached, and it’s free to join! Sign up here, honey.

Of course! All new members receive a £30 voucher, plus an exclusive gift with purchase to celebrate the program launch. Consider it as foreplay, while the best is yet to come. Terms and conditions apply.

You can log in anytime to check your tier, track your status, and see your rewards. Sign up now or log in here.

You sure can, honey! Every purchase counts as long as you have joined The Honey Club. Whether you’re shopping online or in a Boutique. Simply sign up and log in online, or ask our Honeys in-store to ensure your purchase is tracked.

We can’t wait to spoil you for your birthday! 

When the day arrives, a £25 birthday voucher will appear in your account. Use it online or in-store within 30 days, with a minimum spend of £150. If you’re in Diamond, Platinum, or above, you’ll have an exclusive gift with purchase to be redeemed, subject to availability. 

If redeeming in-store, simply show your offer to our Honeys when making your purchase. 

If redeeming online, make sure you are logged in to your account and have a minimum order value of £50. Your birthday gift will be an available add-on at checkout.

If you’re having trouble redeeming your birthday gift or voucher, get in touch with us here.

We like to spoil you, honey! Look out for Honey Club treats landing in your inbox. 

To redeem in-store, simply present your offer to our Honeys when making your purchase. 

To redeem online, make sure you’re logged in to your account and have a minimum order value of £50. Your reward or voucher will be an available add-on at checkout.

Gifts and vouchers are limited, subject to availability.

Shopping online? Make sure you are logged in to your account online. Diamond, Platinum, and VIP members shipping upgrades will be available to be added at checkout.

All rewards and vouchers are valid for 30 days. Don’t let them expire, honey! Pleasure waits for no one.

If you return or cancel an order, the spend will be deducted from your tier progress.

Tiers are maintained with a rolling 12-month spend. If you didn’t meet the threshold, your tier may be reset. Not to worry, Honey. You can climb right back up on your next purchase with us.

Yes. If you shopped within the last 45 days (from October 1st 2025 onwards), you can contact our Customer Obsessive team with your receipt or order details. Get in touch here. Once verified, we’ll add it to your account.

Vouchers are valid for full-priced products only. They cannot be redeemed on any sale or outlet items. Additionally, vouchers cannot be combined with other discounts, unless explicitly stated.

Refunds are issued for the amount you actually paid. The voucher value cannot be refunded or reinstated.

Forgot to log in? Don’t worry, honey. You can contact our Customer Obsessive team within 45 days of your purchase with proof of transaction, and we’ll make it right. Please allow time for manual processing.

That’s so sweet of you, honey. However, this is our way of spoiling you as a Honey Club member. For this reason, your rewards, vouchers, and gifts are strictly non-transferable.

We’ll send a love letter to your inbox! Keep an eye out for Honey Club emails announcing your perks and gifts.

If you’ve opted out of emails, the easiest way to see your rewards is in ‘My Account.’

Seasonal gifts and rewards are based on the calendar year. However, timing and availability may be subject to change. 

Diamond, Platinum, and VIP (invite-only) will be eligible to redeem quarterly gifts and birthday treats, which will come as surprises throughout the year. 

As for the rest? We wouldn’t dare to kiss and tell. Keep an eye out for any Honey Club emails; they may contain rewards or eligible gifts!

Your loyalty tier is calculated based on the total of your purchases over a period of 12 months. Make sure you’re logged in when shopping online or ask our Honeys in-store before you check out. This ensures your purchase will go toward your total spend.  

You can log in to your account to track your progress at any time. 

Once you reach the next loyalty tier, you’ll have all those perks and privileges for the next 12 months. We’ll also send you an email to mark the special occasion! 

E.g. If you reach Diamond status on 31/10/2025, you’ll stay in Diamond tier until 31/10/2026, unless you level up again.

The day you level up will be the new date of commencement, and you’ll have another 12 months to retain or upgrade this tier.

After this time, your recent 12-month spend is automatically calculated to determine your loyalty tier. Not to worry if you’ve dropped down in status - you can climb back up the ranks whenever you shop next. Consider this a sign to buy some new lingerie!

Make sure you’re signed up to The Honey Club and subscribed to our emails. Don’t forget to check your junk or spam folders, in case they’re hiding there.

If you’re still not receiving emails, you may need to sign in and confirm your email address or update your preferences. Once logged in, you can do this in the ‘Settings’ section of your account.

Still need help, honey? We’re always happy to assist. Please reach out to us here.

Our VIP tier is strictly invite-only, meaning there is no way to join without an official and expressed invitation from The Honey Club. The VIP tier is reserved for our high rollers and HB obsessed! If you are one of the lucky few, you will certainly know! Coming soon, honey…

Not to worry honey, enter your email address at the login page, and we’ll send a one-time code to your email inbox. No need for complex passwords. This keeps your account safe and secure.

You can update your details via the ‘Profile’ section of your Honey Club account. Sign in and select ‘Profile’ via the dropdown menu. Once there, you can update your information by tapping the pencil icon to edit.

Make sure you’re subscribed to our updates and keep an eye out for our emails, honey! We’ll send love letters and reminders to help you keep tabs on your offers, vouchers, and loyalty status. If your loyalty tier changes, we’ll always let you know.

To successfully redeem a Honey Club gift, it needs to be added or selected at checkout. If you added the item to your order but did not receive it, please contact our Customer Obsessive Team here. Be sure to include your order number, gift information, or relevant offer code.

Are you sure, honey? By closing your account, you’ll lose your hard-earned loyalty tier and all the perks that come with it. We’d be sad to see you go because the best rewards are still to come! If you wish to opt out of the Honey Club, please reach out to us here.