Shipping & Delivery
We’ll keep you up-to-date with your tracking number once your order has shipped.
SHIPPING
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SHIPPING OPTIONS ESTIMATED DELIVERY TIME* COST Express Shipping: order before 2pm for same day dispatch 1 – 2 business days
*During Sale allow an additional 3 business days for delivery
FREE
Orders £150 and over£4.99
Orders under £150Next Day Delivery Before 12pm: order before 2pm for same day dispatch
Next day delivery by 12pm
(weekday only)£10 flat rate
Next Day Delivery Before 10:30am: order before 2pm for same day dispatch
Next day delivery by 10:30am
(weekday only)£15 flat rate
*All delivery times are indicative via our shipping partners.
Due to the fast turnaround time of our orders, any address changes, order cancellations or amendments can only be done within 30 minutes of the order being placed. If this time frame has passed, please wait for the order to be shipped, and simply contact the carrier directly to request a redirection.
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SHIPPING OPTIONS ESTIMATED DELIVERY TIME* COST European Union: Express Shipping
1- 3 business days
*During Sale allow an additional 3 business days for delivery
FREE
Orders over £250£35
Orders under £250International: Express Shipping 3 – 5 business days
*During Sale allow an additional 3 business days for delivery
£35 flat rate
All International orders*All delivery times are indicative via our shipping partners.
Please note: We do not ship to Cuba, Guatemala, Iran, Syria, Sudan, Russia, Belarus, Eritrea, Ukraine, Venezuela or International PO Boxes.
Due to the fast turnaround time of our orders, any address changes, order cancellations or amendments can only be done within 30 minutes of the order being placed. If this time frame has passed, please wait for the order to be shipped, and simply contact the carrier directly to request a redirection.
The following countries reject any orders including adult toys, bondage, lubricants & beauty products; Saudi Arabia, U.A.E, Thailand, Turkey, Vietnam, Malaysia, India, Maldives, Alabama (U.S), Egypt, Dubai, Qatar, Oman, Bahrain, Yemen, India, Pakistan, Indonesia, Syria, Iraq, Afghanistan. -
Once your order is shipped from our warehouse you will receive an email notification with a tracking number. If you wish to view the status and tracking of your order, please see the table below.
Please note: Some orders may be shipped from multiple locations, and your items may be delivered on different days.
SHIPPING PARTNER STATUS/ TRACKING United Kingdom Royal Mail Europe DHL International DHL -
Duties and taxes (if applicable) are calculated at checkout to ensure your package gets to you as quickly as possible, for more information click here. Duties and taxes are non-refundable once your order has shipped.