SHIPPING & DELIVERY
Please see international and domestic shipping information below. We’ll keep you up-to-date with your tracking number once your order has shipped.
SHIPPING
DOMESTIC & INTERNATIONAL SHIPPING
| SHIPPING OPTIONS | ESTIMATED DELIVERY TIME* | COST |
|---|---|---|
| UK Express Shipping | 1–3 Business days |
FREE Orders over £150 £4.99 Orders under £150 |
|
UK Next Day – Before 10.30am Order before 10.30am (weekday only) |
1 Business day | £15 |
|
UK Next Day – Before 12pm Order before 1pm (weekday only) |
1 Business day | £10 |
*All delivery times are estimated, we work closely with our partners to deliver your parcel as fast as possible.
Due to the fast turnaround time of our orders, any address changes, order cancellations or amendments can only be made within 30 minutes of the order being placed. If this timeframe has passed, please wait for the order to be shipped and contact the carrier directly to request a redirection.
INTERNATIONAL SHIPPING
| SHIPPING OPTIONS | ESTIMATED DELIVERY TIME* | COST |
|---|---|---|
| Express Shipping | 3–7 business days |
FREE Orders over £275 £35 Orders under £275 |
*All delivery times are estimated, we work closely with our partners to deliver your parcel as fast as possible.
Please note: We do not ship to Afghanistan, Cuba, Guatemala, Iran, Iraq, Syria, Sudan, Russia, Belarus, Eritrea, Ukraine, Venezuela, or international PO Boxes.
For all US residents, please place your order on our US site here.
Due to the fast turnaround time of our orders, any address changes, order cancellations or amendments can only be made within 30 minutes of the order being placed. If this timeframe has passed, please wait for the order to be shipped and contact the carrier directly to request a redirection.
The following countries reject any orders including adult toys, bondage, lubricants & beauty products: Saudi Arabia, U.A.E, Thailand, Turkey, Vietnam, Malaysia, India, Maldives, Alabama (U.S), Egypt, Dubai, Qatar, Oman, Bahrain, Yemen, Pakistan, Indonesia, Syria, Iraq, and Afghanistan.
TRACK AN ORDER
Once your order is shipped from our warehouse, you will receive an email notification with a tracking number. If you wish to view the status and tracking of your order, please see the table below.
| SHIPPING PARTNER | STATUS / TRACKING | |
|---|---|---|
| United Kingdom | Royal Mail | Track My Order |
| International | DHL | Track My Order |
DUTIES AND TAXES
Duties and taxes (if applicable) are calculated at checkout to ensure your package gets to you as quickly as possible. For more information, click here. Duties and taxes are non-refundable once your order has shipped.
