Frequently Asked Questions
When will a style be restocked in my size?
How do I care for my Honey Birdette?
Shipping & Returns
Unfortunately, Honey Birdette is a vertical brand, meaning we do not offer wholesale or franchising at this time.
Shipping & Returns
Is my online order packaged discreetly?
All online Honey Birdette orders are wrapped and placed in a luxurious black satin bag. Your order is then placed in the shipping satchel which has no logo or brand name for discreet and private delivery:
What if I change my mind?
Honey Birdette has a generous 45 days exchange and returns policy. That is, we will happily exchange, credit or refund your Honey Birdette goodies within 45 days of purchase if you have your receipt, all tags attached and the item has not been worn.
How do I charge my toy?
To charge your toy, insert the pin-shaped charger all the way into the charging port (don't worry it won't break). Once the charging adaptor is inserted into the small, water-tight charging port on your toy, a light will blink automatically indicating the toy is charging. Once it is charged, the light will remain on. After the initial charge, charging can take up to an hour depending on the toys power level.
The battery doesn't need to be exhausted before charging, plug in and charge your toy whenever you like to allow for the most powerful performance every time.
How do I turn on my Bliss Bullet or Gents Ring?
Want to heat things up with your Bliss Bullet or Gents Ring? Get started by finding the capsule where the batteries are placed. Untwist the lid and remove the small protective tab that is covering the battery. Replace the lid and turn on by pressing the button. Your toy is now ready to rumble between the sheets… or on the go!
Have a question?
If you have a question our Honey's are more than happy to help! Please feel free to give us a call on 0800 802 1960 or simply fill in the form below: